The Bankwest Foundation partnered with CSI UWA to research and investigate the experiences of on-the-ground community organisations, government and philanthropic funders of community service organisations, and community sector peak bodies with outcomes measurement in Western Australia. This is particularly important in Western Australia as recent regulatory reform has placed outcomes measurement firmly on the agenda for all Western Australia departments, agencies and the organisations they work with.
The most recent research, Measuring the Difference We Make, was the most comprehensive survey on the state of outcomes measurement we have seen in Australia.
The term ‘outcomes measurement’ refers to the measurement of the difference that an initiative, program or organisation makes to the lives of people they engage with. Outcomes measurement provides evidence on whether initiatives, programs and organisations are making a difference to the lives of people they serve. It is an important basis of learning within organisations of what works and what doesn’t work. Outcomes measurement also provides the foundation stone for evaluation, strategic planning and good governance, and is critical to good decision-making in respect of the appropriate allocation of resources by funders.