Community Services Outcomes Tree

The Community Services Outcomes Tree is a free framework for capturing the outcomes individuals experience as a result of community services.

Based on an extensive review of government, not-for-profit and academic literature related to outcomes measurement, both in Australia and internationally, the Outcomes Tree has been developed through a research collaboration between Uniting Vic. Tas and the Centre for Social Impact Swinburne.

WEBINAR: LATEST INSIGHTS & UPDATES (OCTOBER 2023)

Since its launch, the Community Services Outcomes Tree has received strong engagement from users in Australia and internationally. In this webinar, Professor Erin Wilson introduces updated resources, shares lessons learned, and dives into the complexities of measuring outcomes using the CSOT.

Related Links

Community Services Outcomes Tree website
Webinar recording: Community Services Outcomes Tree
Uniting and CSI Swinburne join forces to strengthen community services
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