Roadmap to social impact: Your step-by-step guide to planning, measuring and communicating social impact

Status: Completed September 2021

Authors: Ioana Ramia, Abigail Powell, Katrina Stratton, Claire Stokes, Ariella Meltzer and Kristy Muir

Roadmap to social impact: Your step-by-step guide to planning, measuring and communicating social impact has been created to support you and your organisation through the process of outcomes measurement and evaluation.

While it's not the silver bullet for outcomes measurement or impact assessment, the guide provides you with eight comprehensive steps to understand the context in which you operate, who you engage with and the social issue you are addressing, how you address this social issue, what the intended changes are, how and when to measure those changes and how to communicate and use your findings to further improve your work and social impact.

It also introduces some established techniques for data collection and analysis, and a list of resources, including tools for stakeholder engagement, developing surveys and interview questionnaires.

The Roadmap is for everyone working towards the creation of positive social impact in Australia who wants to measure the change they are making for individuals, organisations and communities.

The authors would like to acknowledge Associate Professor Graham Brown for overall oversight and Professor Paul Flatau for Chapter 2 oversight.


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