September 5, 2019

Outcomes measurement workshops: Know your social impact

The Centre for Social Impact (CSI) is running a series of two-day interactive Outcomes Measurement Workshops across Australia.

This workshop will:

  • provide you with a background to the relevance and importance of outcomes measurement
  • teach you how to measure and assess your organisation’s impact, and
  • develop your understanding of the difference you’re making and how to report it.

The Outcomes Measurement Workshop is co-facilitated by outcomes measurement expert Professor Paul Flatau, Director of the Centre for Social Impact at UWA (CSI UWA), Lisette Kaleveld, an evaluation specialist with the CSI and Katrina Stratton, non-profit and social research specialist and co-designer/facilitator of the outcomes measurement workshops.

Do you work for a not-for-profit? NFP employees receive a 20% discount on the cost of the workshop using the code is DISCOUNTNFP.
Full ticket cost: $1,650 (gst incl.) | NFP ticket cost: $1,320 (gst incl.)

What you get

  • Pre-workshop materials that enhance your in-workshop learning
  • A comprehensive Outcomes Measurement Workshop booklet that you will work through during the workshop using your own organisation as the example
  • Peer-to-peer learning and engagement with key leaders in the social sector around outcomes measurement practice
  • A take-away action list for implementing outcomes measurement that you can use straight away
  • Access to a network of peers to continue sharing and learning with

Topics covered

Day One focuses on organisational readiness, starting with an assessment of what strengths your organisation already has. We then consider issues of organisational culture, links between outcome measurement and strategy, the language of outcomes measurement, the fit between outcomes measurement and evaluation, leadership, stakeholder engagement, outcomes measurement frameworks, and ethics. Participants in the program get a chance to have dialogue with experienced practitioners from all sectors engaged in social purpose activity.

Day Two is all about tools for outcome measurement including program logic, qualitative and quantitative methods, data analysis, outcomes reporting, communication and learning. We finish Day Two with all participants creating an action list to ignite outcome measurement in their organisation.

About the facilitators

Professor Paul Flatau, Director, CSI UWA
Over the last two decades, Paul has developed an extensive research record in the community sector covering a broad range of social issues and has worked extensively with community organisations and government departments in establishing their outcomes measurement and reporting frameworks.

Lisette Kaleveld, Evaluation Specialist, CSI
Lisette has established a strong practice of evaluation with community organisations focusing on mixed-methods approaches and developing evaluation plans with organisations relevant to their needs and resource constraints.

Dr Katrina Stratton, Outcomes Measurement Course Designer, CSI UWA
Katrina holds a joint appointment between Wanslea Family Services as Manager of Research and Evaluation, and the School of Occupational Therapy, Social Work, and Speech Pathology at Curtin University. Katrina is also the Outcomes Measurement Course Designer and Facilitator at the CSI UWA, helping to build capacity and knowledge of outcomes measurement in the community services sector.


Government/Private Business $1,650 (gst. incl.)
Not-For-Profit $1,320 (gst. incl.) -- use code DISCOUNTNFP

Locations, dates and registration

Sydney 9-10 Oct 2019
Melbourne 28-29 Nov 2019
Adelaide 17-18 Feb 2020
Brisbane 19-20 Mar 2020
Canberra 30 Apr-1 May 2020

Testimonials from previous workshop participants

I left the [workshop] with a plan of realistic things to do to begin implementing outcomes measurement which makes [outcomes measurement] a lot more tangible and achievable.

I feel much more confident in my capacity to drive the direction of outcomes measurement in my organisation… I also feel that I have made some worthwhile connections and would be keen to maintain these as peer support.

I now have a ‘roadmap’ of how to achieve my objectives in terms of outcomes measurement for my organisation, as well as fantastic resources in the workbook and booklet provided.

As I am new to outcomes measurement it gave me a clear understanding of the methodologies, issues and benefits. I feel more confident that I can be involved in conversations about outcomes measurements and an advocate in my organisation.

For any questions or help with registration, please contact Mags Martin via email ( or phone (+618 6488 5691).

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