PwC-CSI Community Index 2014

Authored by:

Stephen Bennett, Andrew Young

Status: Completed October 2014

Funding, Research Partners:

The third wave of the PwC-CSI Community Index was published on 13 October 2014. The survey of 305 not-for-profit chief executive officers was conducted between 23 May and 7 July 2014. It revealed that charity confidence had decreased despite a record increase in government funding, and the sector was calling for clearer funding strategies tied to performance and outcomes.

The survey coincided with the launch of the 2014 Federal budget on 13 May and consequently captures the initial reflections of the budget potential impact on the NfP sector. Sector leaders answered over 150 questions. It measured confidence in the not-for-profit sector across 10 industries and analysed across the following themes:

  • Social Purpose
  • Funding
  • People
  • Relationships
  • Strategic and system factors

The survey revealed that eighty-four per cent of chief executives in the sector anticipate an increase in demand for their services over the next 12 months, yet are unsure of their ability to meet this increased demand despite large growth in funding.

Other key findings of the report are:

  • Less than half of CEOs believe the system will be more effective delivering social outcomes in ten years’ time.
  • Only 28 per cent of CEOs believe there are clearly defined outcomes in the social purpose system.
  • Only 15 per cent believe there are effective measures of these outcomes in place.
  • 71 per cent don’t believe funding and other incentives currently rewards those who are most effective at achieving social outcomes.
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